Privacy policy

**Last Updated: June 29, 2024**

Welcome to Kooly Collective! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services. By using our Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information:
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Device Information:
We automatically collect information about your device when you visit the Site, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Order Information:
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

How We Use Your Information

Personal Information:
- To process your orders and manage your account.
- To communicate with you, including sending order confirmations, updates, and marketing messages.
- To provide customer support and respond to your inquiries.

Device Information:
- To help us screen for potential risk and fraud (in particular, your IP address).
- To improve and optimize our Site by generating analytics about how our customers browse and interact with the Site.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@koolyklothes.com or by mail using the details provided below:

By using our site, you agree to our privacy policy.

Stay Kooly, 

Kooly Collective